![]() At Extra Hands we know the importance of putting in that little bit of extra effort, and the transformative effect that can have on our service users. The GEM Awards recognise those carers who go above and beyond to provide exceptional levels of care, making a huge difference to those they are helping. Our latest two winners embody that selfless spirit, both ‘going the extra mile’ to give outstanding service to those in their care.
Winner Vanessa Parker, who works from the Broadland office, was nominated for her help in caring for a service user who was bleeding from the head, having fallen from his wheelchair. She was praised for looking after the injured man and for staying by his side until the ambulance arrived. The Heacham office winner was Trina Bussey, who has been with Extra Hands for almost 20 years. She won her GEM Award after she was nominated by the grateful son of two service users for her ‘tireless patience and assistance with my parents – no easy task at all!’ He added: “I very much appreciate Trina’s care and support, and she definitely goes beyond what is required for her visits. She has picked up my mum wandering in the village a couple of times, and is just about the only person my dad listens to.” The two worthy winners were selected from a host of nominees, showing just how appreciated our carers are, and what a positive impact they can have on the lives of our service users and their families. We are very grateful to Vanessa and Trina, and all the other amazing nominees.
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